Frequently Asked Questions

Are the products on display authentic?

All products are 100% genuine with a warranty from the agent.

What is the return and exchange policy?

Products can be returned within 24 hours of receipt, provided they are in their original condition and with complete packaging.

Exchanges are available within 7 days.

Refunds are processed within 3 business days of receiving the returned product.

Orders paid via Tamara and Tabby are eligible for exchange only, not cash refunds.

What is the estimated shipping time

Orders arrive within two business days